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Using Clicktale to playback the user experience

Have been playing with Clicktale recently, and have been very impressed with their video-playback feature that allows us to look at how users interact on your site. While I've only been testing the tool on my site, which is perhaps not truly reflective of real user interaction, but playing back my video (shared below) gave me real insight into how visitors are struggling with content on the blog. The video below is only a sample, but I've not got a few optimsation options for the blog.

Am looking forward to testing this out on a 'real' client site now that I have validated the core functionality. 

Watch the Clicktale Video here

Posted on Wednesday, June 11, 2008 at 11:57AM by Registered CommenterJames Dutton in | CommentsPost a Comment

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